Remote to home .io

Privacy

RemoteToHome.io (RTH) is owned and operated by Kingston Global LLC.  Please find information below on how we protect your data.

Personal Data Privacy is a foundational concept and personal+commercial focus of our business.  Data will only ever be disclosed to the minimum necessary to provide RTH essential services.

Privacy Policy

General Site Data

Last updated: August 22nd, 2024.

Kingston Global LLC, dba. RemoteToHome Consulting (“us”, “we”, or “our”) owns and operates the RemoteToHome.io website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. 

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Self-provided Name (and/or self-provided “Display Name”)
  • Self-provided Email address
  • Self-provided Telephone number
  • Self-provided “Job Title or Position”
  • Self-provided “Personal / Social URL”
  • IP address used at time of order payments or form submissions (collected automatically, see Store & Order Data for self-provided payment data).
  • Web-browser “User Agent” (ie. the Chrome/Brave/Firefox/Safari “user agent string” that is presented to any website you visit online when making an normal http/https request). (collected automatically)
We do not attempt to obtain data for any items listed above as “Self-provided” from any third parties (e.g. paid marketing lists or data brokers) or any other method not described in this policy.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.  This data is used exclusively for monitoring the performance and security of our web-based services.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.  We use cookies primary to allow for the convenience of maintaining a user account “log-in” session and associated services without repeated re-entry of credentials.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.  These include, but are not limited to, PayPal, Venmo, Stripe, Authorize.Net (Visa) and their affiliated payment partners (see Store & Order Data).

These third parties have access to your Personal Information only to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.  We only provide the minimum amount of personal data needed to facilitate the contracted service.

Business Partners

We maintain a business partnership with GL Technogies (HK) Ltd (“GL.iNet”).  This partnership includes us providing consulting services to some GL.iNet customers through referrals and related cross-promotional marketing activities.  Only if you were referred to us directly by GL.iNet or through their marketing channel campaigns (website, blog post, newsletter or social media), we may share some data back to GL.iNet in order for them to measure the effectiveness of the partnership and ensure the satisfaction of referred customers.  This may include, but is not limited to:

  • Self-provided Name (and/or self-provided “Display Name”)
  • Self-provided Email address (only in order to uniquely identify the customer)
  • Self-provided Telephone number (only in order to uniquely identify the customer)
  • Self-provided product model and quantity of GL.iNet products purchased directly for use with our consulting solutions
  • Sales disposition of the referral (e.g. “contact”, “consult”, “sale”).  Payment and pricing information is not included.

Please see GL.iNet Privacy Policy for further information.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.  While we strive to use commercially acceptable means to protect your Personal Information, including encrypted data storage and transport, we cannot guarantee absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us, including affiliate links.  If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you consider submitting data to.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian, and you are aware that your child has provided us with Personal Information, please contact us.  If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our services immediately.

Compliance With Laws

We will disclose your Personal Information only where required to do so by law or subpoena. 

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. (Please reference the “Last Updated” date at the top of this policy).

You are advised to review this Privacy Policy periodically for any changes.  Changes to this Privacy Policy are effective when they are posted on this page.  We will attempt to notify any voluntary subscribers of our mailing lists very shortly following any updates to this Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Blog & Reviews Data

Blog Page 

Our blog website address is: https://remotetohome.io/blog/.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Store & Order Data

Store Page 

Our store website address is: https://remotetohome.io/shop/

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address (if applicable): we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we may ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information only with third parties who help us provide our orders and store services to you; for example:

Payments

We accept payments through PayPal, Stripe or Authorize.Net (and their subsidiaries/partners) . When processing payments, some of your data will be passed to payment processor chosen at checkout, including information required to process or support the payment, such as the purchase total and billing information.  We do not retain credit or debit card numbers, CVV numbers or expiration dates directly on this website Service.  This data is transferred directly via our website Service API integration to the respective payment provider using secure HTTPS/TLS encryption at the time of checkout.

Please see the PayPalStripe or Authorize.Net (Visa) Privacy Policies for more detail on further payment data processing.

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